Hello there,
Strategy & Operations Manager serving as internal strategy consultant across product, GTM, and finance for a Series D B2B SaaS with 3,000+ customers. Structures ambiguous problems into revenue, pricing, and GTM models that drive executive decisions, using agentic AI like Claude Code to accelerate analysis and automate workflows. UCLA Anderson MBA.
Years Exp.
Function
UCLA '25
SaaS
Location
Experience
Strategy & Operations Manager
Productboard
- Converted 60 AI use cases into prioritized product roadmap, using customer interviews and MaxDiff survey to identify high-value features and align engineering and GTM investment behind strongest commercial opportunities.
- Diagnosed impact of shifting enterprise renewals onto AEs by isolating effects on net-new conversion, win rates, and cycle time, surfacing declining funnel productivity that drove leadership to restructure renewal operations.
- Built trial-analytics tool in Claude Code on SQL and Snowflake to surface customer product usage and generate tailored talk tracks, adopted team-wide by AEs to lift product engagement and trial conversion.
- Architected company-wide revenue dashboard across self-serve and sales-led motions, segmenting new business, expansion, and churn KPIs, powering forecasting, monthly business reviews, QBRs, and board reporting.
- Operationalized seat-overage revenue capture into repeatable upsell playbook, defining screening criteria across product usage, account health, and renewal timing, routing $1M+ in collectible expansion ARR to AEs.
Product Manager Intern (MBA)
Abbott
- Conducted primary research with healthcare providers to uncover four behavioral adoption drivers, reframing rigid segmentation into discovery framework piloted across two territories and scaled to broader sales org.
Strategy & Operations, Senior Associate
PINN Investments
- Drove $65M divestiture of a flagship asset, leading due diligence, financial modeling, and positioning strategy to achieve a record-setting valuation and 120% return on equity.
- Directed 20+ person cross-functional task force on $34M construction dispute, delivering forensic analysis to inform legal strategy and reduce exposure by $11M.
- Spearheaded 0-to-1 product concept development for a Marriott hotel, synthesizing market, competitive, and customer inputs to define product offering in partnership with design, driving 14% uplift in IRR.
- Enabled $12M in capital-deployment decisions by evaluating acquisition and ground-up development opportunities, modeling ROI, strategic fit, and long-term growth alignment.
Skills
Product Strategy
Go-to-Market Strategy
Pricing Strategy
Financial Modeling
Business Operations
Customer/Market Research
Monetization
Stakeholder Alignment
Software
Claude Code
SQL
Python
Snowflake
Salesforce
Gong
Amplitude
Conjoint/MaxDiff (Sawtooth)
Education
Master of Business Administration
University of California, Los Angeles
- Honors: Dean’s Fellowship, Investment Fund Fellowship, Tepper Tech Challenge (2nd Place), GMAT 730 (96th percentile).
- Capstone: Advised client on acquisition of online car auction platform, developed GTM strategy rooted in customer research.
Bachelor of Science in Mechanical Engineering
Georgia Institute of Technology, Atlanta
- Minor in Economics / Certificate in Entrepreneurship.
Contact
Let's Get in Touch!
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